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My Colby-Sawyer Experience

“I'm a firm believer in getting students out of the classroom and into experiences in nature. If students get out of their element, in a new place that stimulates their senses, that's where the best learning happens.”
Natural Sciences Assistant Professor Nick Baer

Student-Owned Computer Support Summary

General Policy Statement (PDF format)

Information Resources publishes instructions for connecting student computers to our network and for installing college-provided software. These instructions are available on our website and, where applicable, distributed to Resident Advisors and Directors on paper.

We do support:

• Connection and troubleshooting of your dorm room Ethernet port.
• Installation of Microsoft Office Professional
• Installation of NOD32 Antivirus System
• Installation of Spy Sweeper anti-spyware/adware software
• Access to college course-related software such as Blackboard on college-owned computers
• Access to Colby-Sawyer College’s required email, in order to send and receive communications relevant to academic and administrative issues.

We do not support:

Computer Hardware:

• Any hardware issues on your system, such as printers, scanners, drives, video, sound, etc.

Computer Software:

• Software issues not related to college distributed software (as listed above).
• Operating system failures.
• Problems or crashes caused by viruses or "junkware" that may have been installed from the internet.
• Personal applications such as instant messaging software, fax applications, digital camera imaging software, etc.

We do not permit:

• Specialized hardware such as wireless hubs, access points, switches, etc.
• Any hardware or software which may compromise the college network.
• Network access by anyone other than Colby-Sawyer College users.
• Sharing of user account information.

Recommendations:

Students are responsible for the health of their computer systems. This includes:

• maintaining manufacturer’s service warranty agreements.
• keeping antivirus software up-to-date.
• maintaining operating system updates and patches.
• refraining from downloading and installing questionable software.

Colby-Sawyer College
541 Main Street
New London, NH 03257
Tel: 603-526-3000