“This project brought us into the real world. It taught me a lot more than just the concept of advertising.”
Kate Monagan, Business Administration
Self Service Reset Password Management (SSRPM) allows users to set up a way to reset a forgotten password or a locked-out account. It is important to enroll first, which entails selecting three security questions from a list and providing the answers. Click on Enroll into SSRPM.
Enter the current username and password.
Click the drop-down arrows to see the list of questions. Choose questions whose answers will be easy to accurately remember. The answers need to be entered twice and need to match exactly. After selecting three questions and answers, click on Enroll.
Once enrolled, as shown below, users are able to reset forgotten or locked-out passwords by entering the correct answers and choosing a new password. NOTE that passwords must meet required complexity level by containing at least 8 characters from 3 of the 4 following character sets: Upper case letters, lower case letters, numerals, special characters. Passwords must not contain all or part of the username.
Please call the Helpdesk at 603 526 3800 if there are any questions or problems.
