office of residential education

Entering Students: Frequently Asked Questions (FAQs)


The following list provides frequently asked questions (FAQs) and answers about the housing application process for entering students. New information will be added to this site as additional questions come up, so be sure to check back here regularly if you have questions.

Click a question below to jump to the answer.


Where do I submit my housing application?

You should visit the Getting Started Guide for Entering Students by visiting the Student page of myColby-Sawyer. Once you are on the Getting Started Guide, you will see a link for “Housing Application.” Click this link to access the Residence online housing system, where you will complete and submit your housing application.

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How do I know if my housing application has been submitted properly?

There will be a green check mark next to “Housing Application” on the Getting Started Guide once you have completed your application. Note that staff members must process all applications, so please allow a few days for the red X to become a green check mark – it is not automatically changed.

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Is there a deadline to apply for housing?

As you read on the Getting Started Guide for Entering Students, new students who submit their housing application prior to June 1 will be a part of the priority housing assignment process. However, students may submit applications after this date, and will be a part of the regular housing assignment process.

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Can I make a roommate request?

As you read on the Getting Started Guide for Entering Students, the due date to make a specific roommate requests is June 1. A step-by-step guide to making those requests can be found here. Note that submitting a roommate request is an optional and separate process from the housing application. Students should complete their housing applications before requesting a roommate.

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How much space will I have in my campus room?

Please click here to learn more about living on campus.

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What do I need to bring with me to live on campus?

You can review and print this guide for what we think you will need when living on campus.

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I'm having trouble logging in to the Residence online housing system. What should I do?

  1. You should first confirm that you are using your full myColby-Sawyer email address (including the "@my.colby-sawyer.edu" part of it) as your username for the Residence system. You should also use the same password you use to log in to PowerCAMPUS Self-Service.
  2. If you have confirmed both of those items and you still can't log in, next you should confirm that your password still works by logging in to Moodle or PowerCAMPUS Self-Service right now.
    1. If you cannot log in to Moodle or PowerCAMPUS Self-Service, you are using the wrong password or there is a problem with your account. You should contact the Helpdesk for further assistance.
    2. If you can log in to Moodle or PowerCAMPUS Self-Service, then your password is fine and you should contact Residential Education or the Helpdesk by email for further assistance.

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