My Colby-Sawyer Experience

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Service-learning Handbook

Service-learning Handbook

Definitions Myths Guidelines Site Development
Contact List Service Catalog Commitment Form Mid-semester Status Form
Completion Form Faculty Survey Timeline Publications
Web Resources      

 

Definitions of Service-Learning
 
Service-learning means a method under which students learn and develop through thoughtfully organized service that: is conducted in and meets the needs of a community and is coordinated with an institution of higher education, and with the community; helps foster civic responsibility; is integrated into and enhances the academic curriculum of the students enrolled; and includes structured time for students to reflect on the service experience.
 

American Association for Higher Education (AAHE): Series on Service-Learning in the Disciplines

Service-learning is a teaching method which combines community service with academic instruction as it focuses on critical, reflective thinking and civic responsibility. Service-learning programs involve students in organized community service that addresses local needs, while developing their academic skills, sense of civic responsibility, and commitment to the community.

 

Campus Compact National Center for Community Colleges

Service Learning is a credit-bearing, educational, experience in which students participate in an organized service activity that meets identified community needs and reflect on the service activity in such a way as to gain further understanding of course content, a broader appreciation of the discipline, and an enhanced sense of civic responsibility.

Robert Bringle and Julie Hatcher, A service Learning Curriculum for Faculty. The Michigan Journal of Community Service-Learning, Fall 1995, pp.112-122

 

Four Myths about Academic Service-Learning*
 

Myth #1- The Myth of Terminology: Academic service learning is the same as student community service and co-curricular service learning.


Academic service learning is not the same as student community service or co-curricular service learning. While sharing the word "service," these models of student involvement in the community are distinguished by their learning agenda. Student community service, illustrated by a student organization adopting a local elementary school, rarely involves a learning agenda. In contrast, both forms of service learning - academic and co-curricular - make intentional efforts to engage students in planned and purposeful learning related to the service experiences. Co-curricular service learning, illustrated by may alternative spring break programs, is concerned with raising students' consciousness and familiarity with issues related to various communities. Academic service learning, illustrated by student community service integrated into an academic course, utilizes the service experience as a course "text" for both academic learning and civic learning.

 

Myth # 2 - The Myth of Conceptualization: Academic service learning is just a new name for internships.


Many internship programs, especially those involving community service, refer to themselves as service learning programs, as if the two pedagogical models were the same. While internships and academic service learning involve students in the community to accentuate or supplement student's academic learning, generally speaking, internships are not about civic learning. They develop and socialize students for a profession, and tend to be silent on student civic development. They also emphasize student benefits more than community benefits, while service learning is equally attentive to both.

 

Myth # 3 - The Myth of Synonymy: Experience, such as in the community, is synonymous with learning.


Experience and learning are not the same. While experience is a necessary condition of learning (Kolb, 1984), it is not sufficient. Learning requires more than experience, and so one cannot assume that student involvement in the community automatically yields learning. Harvesting academic and/or civic learning from a community service experience requires purposeful and intentional efforts. This harvesting process is often referred to as "reflection" in the service learning literature.

 

Myth # 4 - The Myth of Marginality: Academic service learning is the addition of community service to a traditional course.


Grafting a community service requirement (or option) onto an otherwise unchanged academic course does not constitute academic service learning. While such models abound, this interpretation marginalizes the learning in, from, and with the community and precludes transforming students' community experiences into learning. To realize service learning's full potential as a pedagogy, community experiences must be considered in the context of, and integrated with, the other planned learning strategies and resources in the course.

 
*Adapted from: Howard, J. (2000), Academic Service-Learning: Myths, Challenges and Recommendations. Essays on Teaching Excellence, 12 (3), A publication of the Professional and organizational development Network in Higher Education.

 

Service-Learning Guidelines
 

These guidelines and all enclosed information were designed for ease of use by both faculty and students. If you wish to use this material, it can easily be altered to fit your needs. All forms are available electronically for easy edits.

  1. Decide on best fit, evaluative criteria, and service sites which meet your curriculum needs. (Be sure to set a deadline for students to start their service learning experience). Will service learning be a requirement or an option? Is there a minimum number of hours required?
  2. Promulgate option as a part of regular syllabus. Provide students with a rationale for the use of service learning in your course.
  3. Establish a method of reflection. Regardless of when students present journals, papers or other assignments related to service learning, service learning, by definition, requires reflection.
  4. Distribute commitment form, mid-semester check in form and completion forms as noted in Service Learning Timeline. (All forms and deadline dates are included).

 

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Service-Learning Site Development
 
Sites in the community where students are engaged in service are partners in the educational process. It is important that there effectiveness be evaluated in advance so that faculty members can, with some assurance, send students out knowing that they are likely to have a positive experience. One way to evaluate sites is by closely examining the testimony of students at that site, however, there are steps we can take in advance to ensure that the site is appropriate for student placement. It is recommend that this information be combined with an annual site visit and periodic phone calls to assure that the site is an acceptable place to send students.
 
How much information you provide to students is up to you. Many professors view the process of finding and contacting a site as an important part of the service learning experience. Others choose to make things simple by creating service sites where all students have to do is call and sign up. Regardless of the method you choose, you will need to collect information about the service sites.
 
Identifying sites:
 

A service learning site should:

  • Provide meaningful service to the community
  • Offer experience that relates to the subject matter of the academic course
  • Designate a specific person to supervise students
  • Conduct an orientation or training sessions
Describing the service activities and sites to students:
 

Basic information students will need:

  • Organization Name
  • Contact Person
  • Basic description of what the organization does and what population it serves
  • Address, Telephone, E-mail

Information students will want:

  • Directions. Is the site within walking distance?
  • Specific service opportunities including responsibilities
  • Schedule/ operating hours
Things to consider when choosing service learning sites:
 
Academic Schedule
Most organizations, even K-12 schools, are not on our schedule. Check to see if our students will be able to complete the required hours during the organizations regular operating hours.
Ex: Habitat for Humanity is a popular site, but there hours are 8-3 Monday - Friday, beginning in early spring, wrapping up in the fall. Most students cannot put in enough hours.
 
Too much investment with little return
If your students are spending 10-15 hours over one semester, a 6 hour orientation period may be disproportionate to what that student will contribute to the service site. Also keep in mind that students must be very clear with the length of their commitment up front. Certain programs will not train volunteers unless they can commit to a long-term assignment.
Ex: The Junior Senior Friends Program has nearly 9 hours of orientation and requires a 2-year commitment.
 
Poor or inappropriate use of students
Unrealistic expectations such as too many hours, too much work, too complex tasks.
The site supervisor to be clear about how they can best utilize the talent of our students.
Ex: Students are asked to provide transportation to clients. (*The answer is always NO!)
OR students are busy stacking boxes or standing next to a copy machine.
 
Unreliability
Despite our best efforts, occasionally a student will be unable to complete his or her service because of problems at the service site. It is important to note that some unreliability issues are extremely subjective matters and what may seem "inappropriate" to students may be a normal part of community life and an important part of the learning experience. Conditions that are less than ideal often serve as important points for reflection and contribute to a deeper understanding of the problems agencies and people face on a daily basis.
Ex: Frequent closures, absences of supervisors, changing of directions, or unacceptable working conditions (demanding physical tasks, harassment, unsafe conditions.)
 

 

Service-Learning Commitment Form
 

Name:__________________________________ Phone: _____________

E-mail:_______________________________

Major: _________________________ Class of:__________

Professor: ________________________________

Course Name: _________________________________

Service Project (s): _______________________________

Have you made contact with the organization? Yes No

Dates of planned service: begin service: ____/____/2008 complete service: ____/____/2009

 
Service Learning Guidelines for Colby-Sawyer College
 
STUDENT AGREES TO:
Research and gather information necessary to select a volunteer position.
Contact community organizations to sign up as a volunteer.
Understand and clearly communicate his/her schedule to the site supervisor.
Commit to a schedule to be adhered to throughout the semester including a start and finish date.
Have volunteer position approved by his/her professor.
 
FACULTY AGREES TO:
Approve service sites chosen by students.
Identify dates for beginning and completion of service.
Explain to students what the learning objectives are and how service-learning will be evaluated
within the context of this course.
Collect information on where and when students are volunteering.
Forward student data to The Harrington Center.
Provide structure for reflection.
 
 
I understand that I am committing to a project helping others. I am prepared to become fully engaged in this program and to help make the most out of this project for everyone involved. I agree to take responsibility for contacting the site supervisor and completing all requirements outlined by my professor.
 
Student's Signature_________________________________ Date___________________________
 
AFTER COMPLETING AND SIGNING THIS FORM, PLEASE FORWARD IT TO YOUR PROFESSOR.
 

Professor's Approval _______________________________ Date____________________________

 

Service-Learning Mid-Semester Check In
 

Name_______________________________________________________________________________

Service Project: _______________________________________________________________________

Who is your site supervisor?: ____________________________________________________________

Is your service-learning project what you expected it would be?
_____________________________________________________________________________________
_____________________________________________________________________________________

Please provide any positive or negative thoughts on this experience so far:


Approximately how many hours have you completed as of November 1? _________
What is the total amount of hours you are expected to complete by the end of the semester? _______
Would you be interested in participating in a panel discussion about service-learning?


Professor's Signature: ____________________________________________________
Student's Signature:______________________________________________________

 

 

Service-Learning Completion Form
 

Name________________________________________________________
Phone:_______________________E-mail____________________________
Project:_______________________________________________________

Professor(s): __________________________________________________

Total number of hours to be completed by December 6:

Did the project meet your expectations? YES NO
Comments: __________________________________________________________________

___________________________________________________________________________

Do you feel that this would be a worthwhile project for other students in the future? YES NO

Why?______________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Any advice for others who may choose this project? __________________________________

__________________________________________________________________________

Do you have suggestions for new projects that could be offered to service-learning students?
__________________________________________________________________________


Student Signature_________________________________Date________________________


Professor Signature________________________________ Date_______________________

Thank You!

 

Service-Learning Faculty Survey
 
Thank you for incorporating Service Learning into your course this semester. Please take a few minutes to offer feedback in regards to your experience. Your comments will assist in planning for future courses.
 

Prior to the start of the semester, was the Harrington Center Staff helpful in your planning?
Yes No
Please Comment:

Were the class visits informative? Yes No
Should the Mid Semester visits continue? Yes No
Are there ways to make the visits more beneficial? Please Comment:

Did you find the Service Learning Catalog easy to use? Yes No
Are there projects that you feel should not be included?
Are there projects you would like to see listed in upcoming semesters? Please Comment:

Are there changes that you would make to the Sign Up process or the forms that are used?
Yes No
Please share ideas:

What impact did Service Learning have on your teaching experience?

In what ways did Service Learning enhance or detract from your course material?

What would you tell faculty who are considering adding a Service Learning component to one of their courses?

How could the Harrington Center staff provide better support for your Service Learning Initiatives?

Thank you for taking the time to complete this survey. Please return it to Kathy Taylor at the Harrington Center for Career & Academic Advising.
National Campus Compact Service Learning Links